Automated EHR user management for senior living

Staff changes happen fast.
EHR access shouldn't be the bottleneck.

Every hire, transfer, and termination means someone manually creating or updating EHR accounts. Credric connects to your existing identity source — Entra ID, Active Directory, CSV, or self‑service — and handles account creation, updates, and offboarding automatically.

HIPAA CompliantCloud or On-PremEnterprise Security
app.credric.com/dashboard
Dashboard
Dashboard
HIPAA Compliant
Enterprise-grade security
77%
Annual CNA turnover
3-5 days
Avg. manual provisioning time
49%
Orgs breached via former employees
200-500
Account ops/month at 20 facilities
The Problem

The real cost of manual provisioning

The 2 AM Problem

An agency nurse arrives at 11pm. EHR admins work 9-5.

20-30% of shifts filled by agency staff

Credric: Care Team Portal provisions access in minutes with automatic revocation.

The Revolving Door

77% annual CNA turnover means hundreds of account changes every month.

3-5 days average manual provisioning time

Credric: Identity source fires, account created automatically. Day 1 access, every time.

The Orphaned Account

Staff leave. Their EHR accounts don't.

49% of healthcare orgs breached via former employees

Credric: Termination in your directory disables the EHR account automatically.

The Audit Scramble

Manually comparing EHR accounts against HR records, facility by facility.

200-400 hours/year on access reviews across 20 facilities

Credric: Continuous drift detection with one-click certification.

The Accidental Admin

EHR account management falls to business office managers wearing five hats.

One regional admin managing 500-2,000 accounts with copy-paste

Credric: Templates and rules enforce consistency. IT sets the policy, the system enforces it.

Features

Manual provisioning doesn't scale

Every new hire, transfer, and termination means someone manually creating or updating EHR accounts. Credric automates the entire workflow.

Automated Provisioning

Create, update, and disable EHR accounts as staff changes happen.

Access Reviews

Detect drift, orphaned accounts, and unauthorized EHR access.

Care Team Portal

Just-in-time provisioning for agency staff with automatic revocation.

Identity Lifecycle

Name changes and credential updates handled automatically.

Bulk Import

CSV/Excel upload with row-level validation and progress tracking.

Field Mapping Engine

Direct, template, static, and conditional mapping rules.

Multi-Facility Control

Consistent by default. Flexible where it matters.

Set organization-wide standards for how users are provisioned. Handle facility-specific requirements without breaking the baseline. Every configuration decision is documented and audit-ready.

Organization-wide standards

Define default roles, permissions, and access patterns across all facilities. New buildings get the right configuration from day one.

Facility-level flexibility

Memory care units, specialty clinics, new acquisitions with different configurations — handle the exceptions without breaking the standard.

Audit-ready by design

Every configuration decision is documented. When auditors ask why a facility has different access, the answer is in the system — not in someone's head.

How It Works

From identity source to EHR in four steps

1

Connect your identity source

Entra ID, AD, CSV, API

2

Map fields & configure rules

Templates, conditions, defaults

3

Validate & approve

Row-level checks, approval chains

4

Provision automatically

Submit, track, retry, audit

Integrations

Connect any identity source. Provision to any EHR.

Whether you're cloud-native or on-prem, Credric connects to what you already have and provisions to the EHR systems your facilities depend on.

Connect as many identity sources as your organization needs. Provision to every EHR your facilities use. Add either side without changing the other.

Built for Healthcare

Enterprise infrastructure. Healthcare reliability.

Automatic retry when your EHR is unavailable
Every request durably tracked end-to-end
Multi-facility management from one dashboard
HIPAA-compliant data isolation by design
$100K+
per year

What organizations spend on IT overtime, on-call, and manual provisioning for last-minute agency workers.

4-8 hrs
avg wait

Time between an agency nurse arriving and getting EHR access through a typical ticket-based provisioning workflow.

73%
of facilities

Report orphaned accounts from terminated staff — a HIPAA audit finding waiting to happen.

Already using another provisioning tool?

Switching is easier than you think

Credric can ingest your existing EHR user data and configuration to reduce implementation time. We handle the migration — your users keep working, your facilities stay provisioned, and you gain access to Care Team Portal, Entra writeback, and multi-source ingestion from day one.

  • Import existing user data — no starting from scratch
  • Parallel run option — validate Credric alongside your current tool
  • Dedicated migration support available
Get Started

Ready to automate
EHR provisioning?

See how Credric can give your IT team back the hours they spend on manual account management — regardless of your infrastructure.

Senior Living

Assisted living, memory care, independent living

Post-Acute / Skilled Nursing

Skilled nursing facilities, long-term care

Home Health / Home Care

Home health agencies, hospice, private duty

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